![]() ![]() ![]() Mac users usually use Bluetooth or a wireless keyboard with macOS. If you are trying to factory reset the Mac by using a Windows keyboard, then try different keys to perform the recovery if the usual Windows + R keys are not working. ![]() Also, make sure the keyboard of your system is working fine. Moreover, power off your system and then power it on (not a simple restart) to check if the issue is of a temporary nature. Moreover, the recovery options are only available to the Lion macOS or above, so, make sure your system is at least Lino macOS, otherwise, perform a clean install of the macOS by using a DVD or USB drive.Īdditionally, it will be better to use a Mac keyboard during the troubleshooting process. Before starting the troubleshooting process to force Mac into the recovery mode, make sure there is no firmware password in place, if so, then remove the password as you will not be able to use the recovery options if the firmware password is in place. ![]()
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